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my go envy6052e printer is only printing paper size 5 x 7 glossy and I want 8-1/2 x 11” default but can’t find it

1 REPLY 1
HP Recommended

Hi @Rachellespantry,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To change the default paper size to 8.5 x 11 inches for your HP ENVY 6052e printer, follow these steps.

 

Change Paper Size in Printer Settings:

  • On your computer, go to the control panel or settings where printers are managed.
  • Find your HP ENVY 6052e printer and right-click on it, then select Printing Preferences.
  • In the Printing Preferences window, go to the Paper/Quality or Features tab.
  • Look for the Paper Size setting and select 8.5 x 11 inches (or Letter) from the dropdown menu.
  • Click Apply or OK to save the changes.

Set Default Paper Size in Print Dialog:

  • When you initiate a print job from any application, go to File > Print.
  • Ensure your printer is selected and then click on Preferences or Properties.
  • Set the paper size to 8.5 x 11 inches here as well and save it as the default setting if there's an option.

Check Printer’s Control Panel:

  • If your printer has a display screen, navigate to the settings or setup menu.
  • Look for paper or tray settings, and confirm it is set to 8.5 x 11 inches.

Use HP App:

  • Open the HP App on your device.
  • Go to Printer Settings or Print Settings.
  • Check paper settings and ensure the default size is set to 8.5 x 11 inches.

 

By following these steps, you should be able to change the default paper size on your HP ENVY 6052e printer to 8.5 x 11 inches, solving your printing issue.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Raj_05
HP Support Community Moderator
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