Change of Region HP Photosmart C3180: Switzerland to US

[antonioalfonso]

I have seen several threads saying that printers can be de-regionalized. I have tried to search for a HP support service phone number to call in the USA to ask if this is possible. My printer was purchased in Switzerland and would like to use it in the U.S. but compatible cartridges are not recognized by the printer. What to do? (Other than buying a new printer...)

[Jay_G24]

Hi @antonioalfonso

Welcome to HP Support Community!

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[antonioalfonso]

Hi Jay, I have since replied to your questions in the private message. Looking forward to get the instructions.

[Jay_G24]

I have sent you a private message with the reset steps. Check next to your profile name, you should see a little blue envelope, please click on it.