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HP Laser 107w

I have moved house and changed WiFi provider. Tried to connect printer for first time today and cannot connect to WiFi. It now tells me HP Laser 107w is no longer  supported by the HP Smart App which I was happily using before. Please help! How do I connect to my new WiFi and start printing without the HP Smart App? There is no screen on the printer and I cannot see HP Setup under WiFi options on my iPhone that I have always used with the printer. Thank you. 

1 REPLY 1
HP Recommended

@VickiF

 

Welcome to the HP support community.

 

I understand that you are getting connectivity issues, I am glad to assist you.

 

Restoring the wireless network settings

You can revert the wireless network settings to the default values.

Press and hold the (Wireless) button on the control panel for about 20 seconds. When the (Attention) LED and the (Power) LED start blinking together, release the (Wireless) button.

 

Follow the steps mentioned on page number 34 in this user guide to connecting the printer to the Wireless network:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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