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HP Recommended
LaserJet CP1525

Changed networks with new modem and eero router (without a WPS button)  and now can't run wirelessly. How do I help the printer find the new network?

2 REPLIES 2
HP Recommended

Easiest option is to temporarily connect an ethernet cable to the printer so that you can enter the EWS of the printer and setup the wifi network that way. Once setup, disconnect the ethernet cable and the wireless will connect.

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HP Recommended

Pardon my ignorance--do I connect the printer directly to the modem or to one of my web routers?

Thanks

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