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‎09-22-2020 11:25 AM

HP Recommended
Product: Color Laser Jet Pro MFP M281fdw
Operating System: Microsoft Windows 10 (64-bit)

Hello HP Community,

 

I bought my HP Printer from Germany and moved to USA.  Same problem with the new Cartridges 202A (Available in USA) are not supported because my old ones has 203A (Germany).

 

Contacted HP and they said they do not know if this option is available and I should buy a new printer because my printer is out of warranty.

 

I had to explain them how this is done. Right click  Ctrl+Shift on color supply. 

 

I can see the menu to reset the region but I can not find someone in the HP US support who can help me with this. 

 

I have seen some other people getting help here so wondering if someone can save my 400$+ 😞

 

Thanks in Advance.

Category:
1 person had the same question
1 REPLY 1

‎09-23-2020 07:39 AM

HP Recommended

@Best4Gotten

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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