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HP Recommended
Envy 5030
Microsoft Windows 10 (64-bit)

Hello, 

 

I've seen that others have been able to change their printer regions to get their printers working. I've moved from the United Kingdom to the United States and would like to do the same. None of the posts that I've come across give the actual instructions, just that the issue was resolved WITHOUT requiring the old UK printer cartridges (which I don't have). Any help on how to change the region from UK to USA would be much appreciated. Thank you!

1 REPLY 1
HP Recommended

@j_ren

 

Welcome to the HP Support Community.

 

Yes, we'll have to do a region reset.

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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