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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Changing HP Smart printer owner email address

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05-31-2022
08:06 PM
- last edited on
03-10-2026
01:52 PM
by
FriendlyMod
Hello, I updated the email address on my HP app prints and the account still shows the old email address as the owner. I have logged out and also reinstalled the app on iOS. also trying on the website and it just won't change.
Thank you.
06-05-2022 04:49 AM
@in2ndo
Welcome to the HP Support Community.
I recommend you to contact the HP Support Team regarding this.
Link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html
Note: Select the country accordingly to get the contact details for support.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee