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Locked

‎01-29-2021 11:57 AM

HP Recommended
Product: Toshiba Satellite
Operating System: Microsoft Windows 8.1 (64-bit)

How do I check my ink levels for my printer if the Solution Center no longer works?

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-10-2021 03:08 AM

HP Recommended

@Donnalda,@ewl132 Welcome to the HP Support Community!

 

There is no printer software available now to check the ink levels. However, you may use HP Print and Scan doctor.

Click here to download the file. Once downloaded, make sure to run the file to start the installation.

pen the software, in the top menu bar, click Printer > Check the ink level

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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4 REPLIES 4

‎02-01-2021 10:13 AM

HP Recommended

 I am having the same issue. I have not found any work arounds for it at all.
(I installed the HP Scan and Capture to see if it would help with anything... but it is nothing like the Solution Center.  I really hope HP creates another program to help with the older users or at least something compatible. )

Was this reply helpful? Yes No

‎02-10-2021 03:08 AM

HP Recommended

@Donnalda,@ewl132 Welcome to the HP Support Community!

 

There is no printer software available now to check the ink levels. However, you may use HP Print and Scan doctor.

Click here to download the file. Once downloaded, make sure to run the file to start the installation.

pen the software, in the top menu bar, click Printer > Check the ink level

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎02-26-2021 11:51 AM

HP Recommended

Thank you so much! That's a big help.  It not only shows whether it's low or not and the "status bar", but also whether it's ready or not.  Thanks again. 
Have a wonderful rest of your day. 

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‎02-27-2021 09:45 PM

HP Recommended

@ewl132

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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