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‎06-16-2023 03:28 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Operating System: Microsoft Windows 11

I want to print a object that I scanned as a jpeg - the actual object is 2.8125 x 1.5625 - but the printer only allows me to put one figure in thedimensi9ons box - If I put in 2.8125 for Width, the Length becomes 2.110 instead of 1.5625; and if I put in 1.5625, the width changes to 2.083  If i try to change the scale,  as different values are put in the scale, the dimensions of Width and Length change (probably in the same proportion as the problem presented itself.  Why can't I dial in the Width and the Length measurements that I want the print to come out?

Category:
1 REPLY 1

‎06-19-2023 06:08 AM

HP Recommended

Hi @CAOldGuy,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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