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Hi, my printer has goone astray after network and router change. A total reset would be very nice but how to do that?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Giel88,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

A full reset is the best way to clear old network settings and start fresh after changing your router. Here’s how to factory reset your HP LaserJet printer:

Method 1: Use the Control Panel

  1. On the printer’s display, go to: Setup → Service → Restore Defaults (or Reset Factory Settings, depending on model).
  2. Confirm the reset.
  3. The printer will restart and return to factory defaults, clearing all network settings.


Method 2: Use Embedded Web Server (EWS)

  1. If you can still access the printer’s IP: 
    • Open a browser and enter the printer’s IP address.
    • Go to Settings → General → Restore Factory Settings.
  2. Confirm and restart.


Method 3: Hard Reset (Button Combination)

For models without a touchscreen:

  • Power off the printer.
  • Hold the Cancel and Wireless buttons together while powering on.
  • Keep holding until the lights blink, then release.


After Reset

  • Reconnect the printer to your new Wi-Fi using the Wireless Setup Wizard or HP app.
  • Make sure you use the same 2.4 GHz network (most LaserJets don’t support 5 GHz).


Official HP Guide: Restore factory defaults on your HP printer | HP® Support

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Giel88,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

A full reset is the best way to clear old network settings and start fresh after changing your router. Here’s how to factory reset your HP LaserJet printer:

Method 1: Use the Control Panel

  1. On the printer’s display, go to: Setup → Service → Restore Defaults (or Reset Factory Settings, depending on model).
  2. Confirm the reset.
  3. The printer will restart and return to factory defaults, clearing all network settings.


Method 2: Use Embedded Web Server (EWS)

  1. If you can still access the printer’s IP: 
    • Open a browser and enter the printer’s IP address.
    • Go to Settings → General → Restore Factory Settings.
  2. Confirm and restart.


Method 3: Hard Reset (Button Combination)

For models without a touchscreen:

  • Power off the printer.
  • Hold the Cancel and Wireless buttons together while powering on.
  • Keep holding until the lights blink, then release.


After Reset

  • Reconnect the printer to your new Wi-Fi using the Wireless Setup Wizard or HP app.
  • Make sure you use the same 2.4 GHz network (most LaserJets don’t support 5 GHz).


Official HP Guide: Restore factory defaults on your HP printer | HP® Support

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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