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‎12-13-2022 04:05 PM - edited ‎12-13-2022 04:08 PM

HP Recommended
Product: HP DeskJet 3637 All-in-One Printer

I have a problem with a rogue "device connect" sound when i boot into Win10. I narrowed it down to an 808 error: The print spooler failed to load a plug-in module hpinkstsE111LM.dll, error code 0x7E. See the event user data for context information.

I tried to uninstall the basic HP printer software, but got two errors:

error 2081883393 failed to uninstall device with serial number 6&210A3AB&0&C000
error 2081883393 failed to uninstall device with serial number CN6BG4N0YS0658

and i had to "ignore" them in order to uninstall the driver.

(The serial number of my printer is CN6BG4N0YS; I have no idea what 6&210A3AB&0&C000 refers to)

The driver appears to be uninstalled but i still get the same "device connect" sound when i boot into Win10, and the same 808 error in event viewer.

Can anyone tell me how i can fix this please?

Many thanks.

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