Color Fonts Printing Black

[UCC6101]

Looking for any guidance! 

I bought a color font and installed, and it looks great on a word document, but when I go to print it just comes out black. It's doing the same when I save it as a PDF and open it.

I'm thinking that I need to change my ink settings on the printer but I'm not sure where or what ones.

[VikramTheGreat · Accepted solution]

Hi @UCC6101,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for reaching out! If your HP DeskJet 4152e is printing color fonts as black only, even though they display correctly on-screen, the issue likely comes from either the print settings, application rendering, or printer driver behavior, not necessarily your ink levels.
 

Let’s walk through some troubleshooting steps to help resolve this:

1. Check if Color Printing is Enabled

• Go to Start > Settings > Devices > Printers & scanners
• Click on your HP DeskJet 4152e > Manage
• Click Printing Preferences
• Under the Paper/Quality or Color tab:
  • Ensure Color is selected (not Grayscale or Black & White)
• Click Apply or OK

2. Check App Settings (Word or PDF Reader)

In Microsoft Word:

• Go to File > Print
• Click Printer Properties
  • Again, ensure it's not set to Black & White or Grayscale
• Try changing the color mode to Color and printing again

In Adobe Reader (PDF):

• File > Print
• Click Printer Properties
• Make sure Color Printing is enabled

3. Test Printer Itself

Let’s see if your printer can physically print in color.

Try This:

• Open Paint
• Draw or type in color
• Print it
• If it prints in color, your cartridges are fine
• If everything still prints black, check the color ink levels in the HP Smart App (available on Windows and mobile)

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support