Color LaserJet CP6015 not print color text with universal driver.

[SonnyBo]

Recently, our LaserJet CP6015x has begun printing greyscale text instead of color text from some of the computers on our network. The ones that print color text properly show the printer "Model" as "Color LaserJet CP6015 PCL 6". The ones that will not print color text show the "Model" as "HP Universal Printing  PCL 6". I have downloaded and installed the latest HP driver available with no help. It appears that computers with older drivers work fine while those with recently updated drivers do not. Both drivers print any colored art on the page just fine. It is just the color text that prints in greyscale instead of black. (The option to print all text as black is disabled in each of the drivers.) 

[SonnyBo · Accepted solution]

I found a solution that fixed the color text printing as greyscale issue on the CP6015 when using the HP Universal Printing PCL 6 driver. In Windows 10, select "Manage" then choose "Printer Properties." If under "Features" the "Color:" is listed as "No", then click the "Advanced" tab and change the driver to "HP Color LaserJet CP6015 PCL6" and apply. Then, select the "Device Settings" tab, and under "Installable Options" change "Automatic Configuration" to "Update Now" and let it update the device settings. That fixed the problem on the computers that were giving me trouble.