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‎07-17-2024 05:22 PM

HP Recommended
Product: HP Color LaserJet Pro 3201dw Printer

Does anyone have an idea of how to get my HP Color LaserJet Pro 3201dw printer to work with my Microsoft Surface Pro Copilot+? I am being told the issue is that the drivers for the printer are not compatible with the ARMS processor in the Surface Pro. I have tried installing HP Smart UPD driver for ARMS with no luck. I also tried the HP Smart app.

1 person had the same question
1 REPLY 1

‎07-17-2024 06:48 PM

HP Recommended

What issue did you have with the Smart Universal Printer Driver? I ask because that is the only ARM compatible driver that HP produces at this point in time. Although I do note that the 3201 is not listed on the supported printers for Smart UPD at this time. I am still surprised it does not work.

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