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- HP Community
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- Printer Setup, Software & Drivers
- Color Laserjet Pro M281fdw Driver Unavailalbe on Windows 10 ...

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07-04-2021 03:49 PM
I have a Color Laserjet Pro M281fdw. In the past, I was able to print to this printer from my laptop running Windows 10 Pro (64 bit). I then connected the printer to my home network and was able to print from the printer.
Somehow my driver was corrupted and unable to send a print command to the printer (error printing message). I was still able to access the printer using both Smart HP as well as the Printer's IP address. I uninstalled the driver and went through the process to reinstall the driver. I encountered the same issue.
I tried once again (uninstall and reinstall). Now only the scan feature is installed and I keep getting messages that the driver is unavailable, even when I download the driver from HP's website.
Please help me figure out how to install the driver so that I can print from my printer.
07-07-2021 06:11 AM
@Grochek1, Welcome to the HP Support Community!
I understand you are trying to instal the full-feature printer driver on your Win 10 PC. Let us perform a clean reinstallation of pre-installed HP drivers
- In Windows, search for and open Programs and features
- Select your HP Printer
- Select Uninstall
- In Windows, search for and open Devices and printers
- In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
- Open up the run command with the “Windows key + R” key combo.
- Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
- Click on the “Drivers” tab
- Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
- Select Ok
- Select Apply and Ok on the Print Server Properties windows
- Close Devices and Printers, restart the computer.
Click here to download the HP Full-feature driver.
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
Try printing.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee