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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Configuration problem

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03-08-2021 07:00 AM
@SS491, Welcome to the HP Support Community!
I understand you are not able to print due to this error.
Kindly perform the steps mentioned in this document - '0xc19a0005' or Similar Error Code Displays
Also, check if there are any jams inside the printer, refer to - Paper Jam Error
Check if the print carriage is moving freely. Refer to 'Carriage Jam' or 'E3' Error Displays
Now, try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue. If the printer makes a copy, the hardware is fine.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee