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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
SS491
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Configuration problem

HP Recommended
HP Deskjet 2600 series

My Deskjet 2600 series printer won't  print or copy due to configuration problem 0x8007007e.  Can anyone help?

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Kumar0307
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@SS491, Welcome to the HP Support Community!

 

I understand you are not able to print due to this error.

Kindly perform the steps mentioned in this document - '0xc19a0005' or Similar Error Code Displays

 

Also, check if there are any jams inside the printer, refer to - Paper Jam Error

Check if the print carriage is moving freely. Refer to 'Carriage Jam' or 'E3' Error Displays 

 

Now, try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue. If the printer makes a copy, the hardware is fine.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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