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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Connecting Envy 5530 to Mac OS 10.12

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06-17-2017 09:06 AM
We moved recently. Everything has technically stayed the say, but I can't get the printer to work. I have connected to my wireless for the HP monitoring of ink - but it will not print. I also have it connected hardwire, but still no results. What's up?
06-18-2017 01:24 PM
Welcome to the HP Forums. I would be happy to help you with your HP Envy 5530 printer. I understand that you are unable to connect the printer to the computer wirelessly and you have already done some preliminary troubleshooting.
However, I will need a few details to provide an accurate solution,
Are you getting any error message when you try to print?
Meanwhile:
Connect the printer to the wireless network.
The Wireless Setup Wizard provides an easy way to set up and manage the printer wireless connection to your Mac.
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Turn on the printer, if it is not already turned on.
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On the printer control panel, touch the Wireless icon
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The Wireless Summary screen displays.
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Touch Settings, and then touch Wireless Setup Wizard.
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Follow the instructions on the control panel to connect the printer to your wireless network.
Download and install the driver.
- Go to 123.hp.com.
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Type your printer model into the Enter your device's model number to begin box.
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Select your printer from the drop-down menu, and then click Begin.
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Click Download.
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When the download is complete, click the file named xxxx.dmg in the browser downloads bar or in the downloads folder to launch the installer.
Figure : Example of the xxxx.dmg file in the browser downloads bar
Figure : Example of the xxxx.dmg file in the Mac downloads folder
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In the installer window, double click HP Inkjet SW.
Figure : Example of HP Inkjet SW in the installer window
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Follow the on-screen instructions to complete the installation.
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When prompted, close the installation software.
The HP Utility software opens.
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In the HP Utility Setup window, select the name of your printer, and then click Continue.
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Click Add Printer.
The Add window displays.
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Click the name of your printer.
Make sure you select the printer that has Bonjour listed under Kind.
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Click the Use or Print Using menu, and then select the name of your printer in the drop-down menu.
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Figure : Select the name of your printer in the Use menu
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Click Add to add the printer to the list.
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In the installer Add Printer window, click Continue.
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Follow the on-screen instructions to complete the printer setup, and then click Done.
Click here and refer the document to perform the above steps.
Let me know if that helps.
Cheers.
Sandytechy20
I am an HP Employee