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HP Recommended
Envy 5530
Mac OS X 10.5 Leopard and older

We moved recently. Everything has technically stayed the say, but I can't get the printer to work. I have connected to my wireless for the HP monitoring of ink - but it will not print. I also have it connected hardwire, but still no results. What's up?

1 REPLY 1
HP Recommended

@colorog

 

Welcome to the HP Forums. I would be happy to help you with your  HP Envy 5530 printer. I understand that you are unable to connect the printer to the computer wirelessly and you have already done some preliminary troubleshooting. 

 

However, I will need a few details to provide an accurate solution,

 

Are you getting any error message when you try to print?

 

Meanwhile:

 

Connect the printer to the wireless network.

The Wireless Setup Wizard provides an easy way to set up and manage the printer wireless connection to your Mac.

  1. Turn on the printer, if it is not already turned on.

  2. On the printer control panel, touch the Wireless icon .

    The Wireless Summary screen displays.

  3. Touch Settings, and then touch Wireless Setup Wizard.

  4. Follow the instructions on the control panel to connect the printer to your wireless network.

Download and install the driver.

  1. Go to 123.hp.com.
  2. Type your printer model into the Enter your device's model number to begin box.

  3. Select your printer from the drop-down menu, and then click Begin.

  4. Click Download.

  5. When the download is complete, click the file named xxxx.dmg in the browser downloads bar or in the downloads folder to launch the installer.

    Figure : Example of the xxxx.dmg file in the browser downloads bar

    Example of the xxxx.dmg file in the browser downloads bar

    Figure : Example of the xxxx.dmg file in the Mac downloads folder

    Example of the xxxx.dmg file in the Mac downloads folder
  6. In the installer window, double click HP Inkjet SW.

    Figure : Example of HP Inkjet SW in the installer window

    HP Inkjet SW in the installer window
  7. Follow the on-screen instructions to complete the installation.

  8. When prompted, close the installation software.

    The HP Utility software opens.

  9. In the HP Utility Setup window, select the name of your printer, and then click Continue.

  10. Click Add Printer.

    The Add window displays.

  11. Click the name of your printer.

    Make sure you select the printer that has Bonjour listed under Kind.

  12. Click the Use or Print Using menu, and then select the name of your printer in the drop-down menu.

  13. Figure : Select the name of your printer in the Use menu

    Image: Select the name of your printer in the Use menu
  14. Click Add to add the printer to the list.

  15. In the installer Add Printer window, click Continue.

  16. Follow the on-screen instructions to complete the printer setup, and then click Done.

Click here and refer the document to perform the above steps.

 

Let me know if that helps.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.