Connecting HP OfficeJet 9025 with windows 10

[tnwalker1]

How do I down the software and drivers. It was working fine but for some reason it isn't be recognized on the network. The network is connected on both the computer and the printer. But when I go to install it doesn't recognize the printer and when I use the IP Address (192.168.4.28) it doesn't recognize that either 

[Garp_senchau]

@tnwalker1, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If the printer IP isn’t working:

Check Printer IP Again:

On the printer’s control panel, go to:

Settings > Network Setup > Wireless Settings > View Wireless Details

Confirm the IP is still 192.168.4.28 or if it has changed.

Ping the IP Address:

Open Command Prompt and type: ping 192.168.4.28

If no response: the printer is not reachable (possible IP conflict or dropped from network)

Restart Devices:

Power cycle your printer, computer, and Wi-Fi router

Reassign Static IP (Optional):

On the printer:

Settings > Network Setup > Advanced Settings > IP Settings

Set a Manual IP in the same subnet as your router (e.g., 192.168.4.100) and retry setup

Temporarily connect via USB:

Install using USB first, then switch to wireless connection during or after installation

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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