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HP Recommended
HP OfficeJet Pro 8710
macOS 10.13 High Sierra

I just purchased new Macbook Pro and HP OfficeJet Pro 8710 All-in-One Printer.  Have tried everything...cannot get Mac to recognize printer.

2 REPLIES 2
HP Recommended

Hi,
Ensure the latest software is installed by following HP Easy Start below:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

If you still cannot install the printer how is it connected to your Mac? via USB or through the network?

 

If it is connected to the network what is the printer's IP address? you may swipe your finger from the top of the screen to its bottom and tap the Wireless or Ethernet icon to find out the IP.

 


Regards,
Shlomi



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HP Recommended

This worked.  Thank you! 

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