• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-31-2021 05:47 AM

HP Recommended
Product: HP printer M29W
Operating System: Microsoft Windows 10 (64-bit)

After seeing that the printer M29W can work in both 110 and 220 volts and after buying it I have connected the printer to 220 Volts,  The sad result was hearing a "Boom" and a light smoke came out of the printer, realizing that the power supply has been damaged. 

1. Can this be fixed by replacing the power supply ?
2. is there an option or place in it directly a 220 volts power supply?  


Can the price of fixing this be estimated? 
Thanks in advance 

Category:
1 REPLY 1

‎08-01-2021 03:45 AM

HP Recommended

The printer can work only on 110V or only on 220V.

1. Yes, replacing the supply will fix the printer

2. No, because there are other components in the printer that works on 110V, you will need to replace more than one part. 

 

It's probably cheaper to buy new printer wilt the correct voltage because if you fix it you will not be able to use it.




My profile on LinkedIn

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.