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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Goto_Islands
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Connecting an Old Printer to a Young Laptop

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HP Photosmart 2710
Microsoft Windows 10 (64-bit)

So I have an old printer I bought in Japan (HP Photosmart 2710 All-in-One) that doesn't fit my new Dell Inspiron laptop running Windows 10.  Not sure what the issue is; I had an older Dell Inspiron running Windows 10 and the printer worked with it fine.  But the printer installation CD doesn't seem to be compatible with the new laptop and I can't seem to find the right driver to get it hooked up properly.

I'm half expecting I'll have to buy a new printer, but as the printer still works, and I'd like to keep my consumption footprint small, I thought I'd check to see if anyone has any suggestions.

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Dragon-Fur
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@Goto_Islands 

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Welcome to the HP Community.

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The problem is that there are no longer any "full driver" software options for your printer.

Instead, you must rely on the Windows print drivers as described here:

HP printer setup (Windows built-in driver) 

 

Windows print drivers provide basic print function.

 

Scanning will likely be a problem without the full driver support.

If it would work, you might try using HP Scan and Capture and perhaps Windows Scan.

 

HP Scan and Capture

Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 

Click Start (windows key) > Open the All Apps List > scroll the list 

Open Category HP

Find and open the HP Scan and Capture application

Optional

Right-Click on the application and PIN to Start

 

Windows ScanMicrosoft Store (formally Windows Store) - Requires Windows 8 or higher

 

What else?

 

It might finally be time to consider a new printer.

The good news is that printer technology has advanced quite a bit - HP printers and other brands, too.

 

I do congratulate you on trying to make what you have work - it is a good thing to be conscious of what we do to reduce waste and damage to our planet.

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Photosmart 2710 All-in-One Printer 

 

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Dragon-Fur

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Goto_Islands
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Thank you for your kind and thoughtful response!

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Dragon-Fur
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@Goto_Islands 

 

You are welcome.

 

Stay Safe.

Better 2021 for everyone!

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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