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‎12-18-2016 05:48 PM - edited ‎12-18-2016 05:56 PM

HP Recommended
Product: HP 8600
Operating System: Microsoft Windows 10 (64-bit)

When I bought my HP 8600 I had Windows 7, then about a year ago I upgraded to 10. I had no problems with any of these things. Then my wireless router died, I got a new one, and ever sinse it was installed, when I'd wirelessly ask my printer to print it kept saying there was no printer. I ran the setup wizard and the printer display tells me its connected, yet the laptop still won't print. I then uninstalled the printer and attempted to reinstall it, however, the disk is not allowing me to do this saying the system isn't supported for the printer. How do I connect the printer to a Windows 10 system? I tried updating drivers, but that doesn't seem to have done anything. Please help!

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-19-2016 11:27 AM - edited ‎12-20-2016 02:29 PM

HP Recommended

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.  Download and run the HP Print and Scan Doctor.

 

Alternately you could download the full featured Officejet Pro 8600 Windows 10 drivers from HP here.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

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2 REPLIES 2

‎12-19-2016 11:27 AM - edited ‎12-20-2016 02:29 PM

HP Recommended

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.  Download and run the HP Print and Scan Doctor.

 

Alternately you could download the full featured Officejet Pro 8600 Windows 10 drivers from HP here.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎12-20-2016 12:58 PM

HP Recommended

Hi Bob,

Thanks for responding. That's what I ended up doing and it all worked out fine. Thanks and take care.

Was this reply helpful? Yes No
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