Connection

[Michael1518]

How do I connect a  HP ENVY 5540 using USB to Mac running OS 10.13?

[ferRX]

Hi @Michael1518 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=8CagT7J8CCU&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[Michael1518]

This proved not to be helpful. The printer does show in the Printer & Scanner settings. It simply will not print. Print jobs appear ever-so-briefly in the print cue and then disappears, though the printer itself says it is printing until that message finally goes away.

HELP!

[ferRX]

Hi @Michael1518 

Ok, then try to reset printer system with steps from next video:

>> https://www.youtube.com/watch?v=Gld_gLrYqcY&t=99s&ab_channel=HPSupport

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[Michael1518]

YES

I did try this before but for whatever reason it worked this time.

Thanks!