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HP Recommended
HP OfficeJet 5255 All-in-One Printer

Hi - My question is how do I get a new connecting cable for the HP OfficeJet 5255 printer that will work with a HP Envy desktop 750-624? Do I just e-mail & ask HP for it or if not then where else can I get one? Thanks for any help you can offer on this.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If you want to connect directly via USB you need this cable. HP does not supply cables with most WIFI capable printers.

 

https://www.amazon.ca/Amazon-Basics-Transfer-Gold-Plated-Connectors/dp/B00NH13DV2/ref=sr_1_1_ffob_ss...

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1
HP Recommended

If you want to connect directly via USB you need this cable. HP does not supply cables with most WIFI capable printers.

 

https://www.amazon.ca/Amazon-Basics-Transfer-Gold-Plated-Connectors/dp/B00NH13DV2/ref=sr_1_1_ffob_ss...

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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