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‎11-20-2023 04:23 PM

HP Recommended
Product: Smart Tank 515
Operating System: Microsoft Windows 10 (64-bit)

Hello! In the logs of my DNS provider, I noticed that one of the laptops sends constant requests to the address: oss.hpconnected.com

Where exactly in the printer software can I turn off this mess?

 

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3 REPLIES 3

‎11-20-2023 05:11 PM

HP Recommended

Not sure if you can beyond uninstalling HP Smart. 

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‎11-20-2023 05:19 PM - edited ‎11-20-2023 05:31 PM

HP Recommended

I had a hard time properly synchronizing the printer and this laptop so that everything would work correctly. (not cable, works via Wi-Fi). I probably won't delete anything. By the way, in HP Smart, there is a setting and there seem to be two points about sending data, blah blah blah. They are disabled initially. I didn't find any other settings.

One option might be to simply block this domain. This will all end and requests will stop going beyond my home network.

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‎11-22-2023 12:15 PM

HP Recommended

I uninstalled the HP Smart, but the ability to print to the printer remained (I thought not). I'll leave everything as it is. Constant requests for "oss.hpconnected.com" are gone.

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