Continually saying Align cartridges

[Sanros]

Printer HP psc 2175 continually asking to Align cartridges as soon as turned on. Can print from computer to printer but cannot Copy anything. I have realigned cartridges several times but cannot get rid of the message

[Betty0610]

@Sanros

Welcome to the HP Support Community.

Let's try to reset the Printer here:

Turn the printer on, if it is not already on.

1. Wait until the printer is idle and silent before you continue.
2. With the printer turned on, disconnect the power cord from the rear of the printer.
3. Unplug the power cord from the wall outlet.
4. Wait at least 60 seconds.
5. Plug the power cord back into the wall outlet.
6. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
9. Wait until the printer is idle and silent before you proceed.

Also, try connecting the Printer to a different wall outlet directly.

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/document/c04855186

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Sanros]

I have found the answer on HP CUSTOMER SUPPORT KNOWLEDGE BASE.

HP PSC 2210 - PRESS ENTER TO ALIGN CARTRIDGES. (Mine is hp psc 2175 all-in-one)

It says to bypass the cartridge alignment

1. Press and hold the SET UP BUTTON

Press the OPTIONS BUTTON. The printer should be ready to print.

**THIS HAS WORKED**

Thank you for your help

SanRos