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Locked

‎04-11-2022 02:11 AM

HP Recommended
Product: HP OfficeJet Pro 8035e All-in-One Printer
Operating System: Microsoft Windows 11

I need to unlock Control Panel Lock. I don't know my Username or PW or if I ever had one. Please let me know how I can unlock the panel.

6 people had the same question
1 REPLY 1

‎04-15-2022 05:57 AM

HP Recommended

Hi@5255android,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are looking to unlock control panel on the HP OfficeJet Pro 8035e All-In-One Printer.

 

I understand the printer is locked with administrator password

 

We can perform a factory defaults on the printer to resolve the issue

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

Hope this helps! Keep me posted. 

 

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Have a great day!

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