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‎07-20-2026 09:08 AM

HP Recommended

Control panel is lit and little lights blink in sequence beneath the logo.  blue. yellow. red. green.  Pull down on screen and logo hides message  Alerts that says 'there are HPLOGO vailable, the HP logo hiding the message.   What's going on?  And, if it is 'updates' behind that logo, how do I do that?

Thank you.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-20-2026 08:06 PM

HP Recommended

Hi @Schwalbach 

if you have an Envy printer model, then follow steps from the next video to restart printer:

>> https://www.youtube.com/watch?v=W1nm_PURyrc

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

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1 REPLY 1

‎07-20-2026 08:06 PM

HP Recommended

Hi @Schwalbach 

if you have an Envy printer model, then follow steps from the next video to restart printer:

>> https://www.youtube.com/watch?v=W1nm_PURyrc

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Reply
1 person found this reply helpful
Was this reply helpful? Yes No
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