Cooling

[Rizzdale]

I would like to ask HP a question's

1. I have a HP ENVY 6032e and when i do printing what would be the reccomending cooling time when i do 48 pages on average per day.

2. When i go into the advanced settings it says to me page can't be found even though my printer is online and i am logged in to the HP SMART APP???

[Dragon-Fur]

@Rizzdale 

Welcome to the HP Community --

1) Cooing

Open HP ENVY 6000e All-in-One series - User Guide 

Read the Specifications on Page 114

Section Environmental specifications

On the cooler end of the range is better than the warmer end for a busy printer.

If you think your printer is overheating, slow down the jobs or print some pages, then the rest.

2) HP Smart > Settings > Advanced Settings / Embedded Web Server (EWS)

The HP Smart app > Advanced Settings is the link to the printer's Embedded Web Server (EWS).

If the printer is on your network, access EWS directly from your browser.

Reminder

Some browsers are more tolerant of internal addresses (like the one used for EWS) than other browsers.

If you cannot get through the browser's security regardless of what you do to it, use a different browser.

EWS > HP Document / How-to (At this writing, the document only describes details for the original EWS format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Open your Browser > Type / enter the Printer IP address into URL / Address bar

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY 6032e All-in-One Printer  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[Rizzdale]

Thank you for the cooling I still can't get the advanced settings to work for some reason it keeps showing can't open page for some odd reason when I had my old printer which is the same one I kept resting it and it worked but then i have the task of connecting it to my fam's devices again.

[Dragon-Fur]

@Rizzdale 

You are welcome.

---

@Rizzdale wrote:

Thank you for the cooling

I still can't get the advanced settings to work for some reason

it keeps showing can't open page for some odd reason

when I had my old printer which is the same one I kept resting it and it worked but

then i have the task of connecting it to my fam's devices again.

---

Another Try...

====================================================

The old printer is not important unless you are trying to use the same IP address for the new printer (as you used for the old printer) and now the router cannot discard the old IP / Mac Address pair to accept and use the New IP / Mac Address pair. 

This issue is rare but it can happen on some routers when you assign the same IP address to a new printer and that same IP address was used on the router with a previous printer. 

If you don't know what this means, it is either not relevant (you don't need to know) OR you should log into your router and check how the router Wireless is configured.  If you don't know how to configure your router, read the router's user manual.  If that is not enough, get some help from a friend, family member, or colleague.

====================================================

Two ways to get to a networked printer's Embedded Web Server:

• HP Smart > Settings > Advanced
• Use your browser to open the printer's URL (local IP)

The printer must be on the network to open the Embedded Web Server.

• This is true regardless of which method you use to open EWS (HP Smart or Browser).
• If the printer is not on the network, then neither of these will work.

====================================================

Printer OK -- then "Not" OK

• If the printer is on the network when you restart it, then the printer falls off the network, neither HP Smart or EWS will find the printer.
• If there is any little thing not quite right, HP Smart might not open the Advanced / EWS page.  This is not important as long as the printer is connected to the network and you can open EWS using the browser method.

====================================================

If the printer won't stay on the network, there is a connection issue.

One possible source of the problem is related to how you connect the printer to the router.

The printer might not be able to run on the SSID named network to which you have connected it.

For example, 

If the printer will not stay connected to the SSID named network for 5GHz,

then

Connect the printer the the SSID named network for 2.4GHz.

Example - Router - Dual band / Frequency SSID named networks

SSID_Dual_Band_Example_Router_1

If your printer won't stay on the network,

Nothing else will work correctly.

Read about your printer here:

User Guide - HP ENVY 6000e All-in-One series

Wireless Troubleshooting

 Troubleshoot a Wi-Fi connection to an HP printer 

 HP Printers - Using a Wireless Network Test Report

Watch Video

 HP Envy 6055e |6455e | HP Envy 6055 | HP Envy Pro 6455: How to connect to 5GHz wireless network

=====================================================

After you fix the network connection problem,

Use the browser method to open the Embedded Web Server.

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Open your Browser > Type / enter the Printer IP address into URL / Address bar

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP ENVY 6032e All-in-One Printer  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"