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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Custom Password??

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01-23-2021 06:11 PM
Please help me, I have tried everything that I have been given to connect my printer to my laptop wireless. I go through all the steps and it gets to the point where you see the loading dots and then a window pops up and says enter your custom printer password. I have no idea what this is, where to find it and it won't let me further the connection setup until I have this custom password. Please if anyone knows of how to fix this I would appreciate an assist. Thank you.
01-29-2021 06:03 AM
Welcome to HP Support Community
I would like to help
Are you connecting the printer wirelessly through your Wireless Router or using the Printer's WiFi-Direct?
Thank you
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KrazyToad
I Am An HP Employee