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- HP Community
- Printers
- Printer Setup, Software & Drivers
- DRIVER IS UNAVAILABLE FOR HP140W

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04-14-2024 12:54 PM
Hi @JAMIE2420,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
When you see the "Driver is Unavailable" message for your HP 140W printer, it typically means there's an issue with the printer driver that Windows cannot recognize or that the installed driver is outdated or corrupt. Here are some steps you can take to resolve this issue:
Restart Your Computer and Printer: Sometimes, a simple restart can resolve driver issues. Turn off your printer, restart your computer, and then turn the printer back on.
Check Connections: Ensure that your printer is properly connected to your computer via USB or network. If connected through USB, try using a different USB port.
Update Printer Driver:
- Go to the Control Panel > Hardware and Sound > Devices and Printers.
- Right-click on your HP 140W printer and select Troubleshoot. Follow any troubleshooting steps provided.
- If that doesn’t resolve the issue, right-click again and choose Properties, then go to the Advanced tab and select New Driver. Follow the wizard to install a new driver.
Download Driver from HP Website:
- Visit the HP official support website.
- Search for your printer model, which is HP 140W.
- Download the latest drivers available for your printer model and specific operating system (Windows or macOS).
- Install the downloaded driver by following the installation prompts.
Run Windows Troubleshooter:
- Go to Settings > Update & Security > Troubleshoot.
- Select Additional troubleshooters and then choose the Printer troubleshooter. Let Windows attempt to find and fix problems related to your printer.
Use Windows Update:
- Sometimes, updating Windows can resolve printer driver issues because updates can include new drivers.
- Go to Settings > Update & Security > Windows Update, and click Check for updates.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Rachel571
HP Support
Sneha_01- HP support