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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Welcome to the HP Community --
@ADIYOGISDNR wrote:DUPLEX NOT WORKING WITH WORD AND PDF
Product / Printer Model: ?
Operating System: ?
Software / Application: ?
Connection Type: ?
Content / File Type: ?
Paper Size / Type: ?
Job type: PDF Duplex (2-sided print) not working
Your post did not capture your Printer Model and Operating System/version.
-- Based on what we know --
Make sure that Printer Properties is adjusted correctly for the Driver setting.
==========================
Windows - Printer Properties
Windows 10
Settings > Devices > Printers and scanners
Right-Click on your Printer > Printer Properties > Tab Advanced
Windows 11
Settings > Bluetooth & devices > Printers & scanners > Select Printer >
Printer Properties > Tab Advanced
Verify / Correct the Driver = the installed HP driver and not the IPP / Microsoft drivers
Example - Printer Properties
① → ② Optional → Printing Defaults
===================================
Message Content References
-- Take advantage of the extensive HP Video collection --
↓↓↓↓↓↓↓
Technology Tips - Video Gallery from our HP Expert greenturtle
Technology Tips– YouTube Video Help for Printers
HP Support Official Channel – HP Support Video Gallery
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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