• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
macOS 10.15 Catalina

My dad uninstalled his old Printer somehow from his older Mac.  He has Mac os10.15 installed in his Mac but has old hp psc 2410 photosmart all in one computer.  It was working fine but he does random things that mess things up sometimes.  now the printer does not show as an option to print.   Can someone help me with trying to get the driver to install?  seems half of the hp site is not working for me as  I search their site also.   

I need help until I can get him to go buy a whole new computer and printer.  


Thank you

1 REPLY 1
HP Recommended

Hi @GeneH123 

Please try to install following the next steps:

 

(1) Connect a USB cable between your printer and Mac computer:

  • ferRX_0-1752741984476.png

(2) Then please download and install  HP Printer drivers for MacOS from the next link:

(3) And go to System Preferences > Printers then Add the printer

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
This video reviews the method to connect HP USB Printer on M1 Macbook or any other macbook. Welcome To My Channel - Printer Guruji https://www.youtube.com/c/PrinterGuruji Visit Our Website- https://www.printerguruji.com For Printer Support:- WiFi Printer setup or Troubleshooting any printer. Our ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.