• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎05-12-2025 04:13 AM

HP Recommended
Product: HP All-in-One - 22-c0063w

This is the wrong board but it won't let me change to 

I live in Italy but do not speask the language. My printer displays in English but the dashboard on my desktop displays mostly in Italian. All settings, printer and profile are set to USA region and English language yet I still get Italian on the web dashboard. See screenshot. How do I PERMANENTLY change from Italian to English?Italian and can't change itItalian and can't change itOK - EnglishOK - EnglishOK - EnglishOK - English

Reply
1 REPLY 1

‎05-13-2025 09:56 AM

HP Recommended

Hi @LePetard,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you're located in Italy and the HP Instant Ink web dashboard is displaying in Italian, even though your printer, profile, and browser are set to English (United States), this happens because the website detects your physical location (IP address) and defaults to the local language.

Here’s how to permanently display the Instant Ink dashboard in English:


Step-by-Step: Force the Instant Ink Dashboard to Stay in English:
 

1. Use This Direct Link

Go to this version of the site, which forces English:

👉 HP Instant Ink – Ink Monthly Subscription | HP Official Site

Tip: Bookmark this link and always use it to access Instant Ink. It overrides the automatic Italian language detection.

 

2. Sign In from the English Page

  • Log in to your HP Instant Ink account after landing on the page above.
  • This ensures the session loads in English, regardless of your IP location in Italy.


3. Optional: Change Browser Language Preferences

Ensure your browser language is set to English (United States):

  • Google Chrome:
    Settings > Languages → Add or move English (US) to the top.

Microsoft Edge:
Settings > Languages → Set English (United States) as your preferred language.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.