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Locked

‎05-12-2025 04:13 AM

HP Recommended
Product: HP All-in-One - 22-c0063w

This is the wrong board but it won't let me change to 

I live in Italy but do not speask the language. My printer displays in English but the dashboard on my desktop displays mostly in Italian. All settings, printer and profile are set to USA region and English language yet I still get Italian on the web dashboard. See screenshot. How do I PERMANENTLY change from Italian to English?Italian and can't change itItalian and can't change itOK - EnglishOK - EnglishOK - EnglishOK - English

1 REPLY 1

‎05-13-2025 09:56 AM

HP Recommended

Hi @LePetard,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you're located in Italy and the HP Instant Ink web dashboard is displaying in Italian, even though your printer, profile, and browser are set to English (United States), this happens because the website detects your physical location (IP address) and defaults to the local language.

Here’s how to permanently display the Instant Ink dashboard in English:


Step-by-Step: Force the Instant Ink Dashboard to Stay in English:
 

1. Use This Direct Link

Go to this version of the site, which forces English:

👉 HP Instant Ink – Ink Monthly Subscription | HP Official Site

Tip: Bookmark this link and always use it to access Instant Ink. It overrides the automatic Italian language detection.

 

2. Sign In from the English Page

  • Log in to your HP Instant Ink account after landing on the page above.
  • This ensures the session loads in English, regardless of your IP location in Italy.


3. Optional: Change Browser Language Preferences

Ensure your browser language is set to English (United States):

  • Google Chrome:
    Settings > Languages → Add or move English (US) to the top.

Microsoft Edge:
Settings > Languages → Set English (United States) as your preferred language.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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