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‎03-10-2020 10:30 AM - edited ‎03-10-2020 10:31 AM

HP Recommended
Product: HP Laser Jet
Operating System: Microsoft Windows 10 (64-bit)

How do you withdraw consent after installation of printer software HP Smart. Not apparent in Printer Assistant. Also supposed to be in Product Improvement Study utility. Nor is it on screen of printer.

1 person had the same question
4 REPLIES 4

‎03-12-2020 06:32 PM

HP Recommended

@CRM-7

 

Welcome to HP support community.

 

Provide the printer model number or the product number for assistance.

 

Cheers

Sandytechy20
I am an HP Employee

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‎03-13-2020 05:19 PM

HP Recommended

Laser Jet MFPM227M2331 Model Name G3Q75A

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‎03-14-2020 06:11 AM

HP Recommended

Hi @CRM-7

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Have a great day! 

Asmita
I am an HP Employee

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‎03-17-2020 04:49 PM

HP Recommended

Where will the *private message* be found?

 

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