Default administrator pasword

[UrsusMaritimus]

Hello!

I purchased a HP LaserJet Pro 4002dn printer and connected it to our ethernet network. Now, I would like to log in to the embedded web server to set up the printer. The web server claims that I am logged in as admin, but most operations require entering a password with the message "A custom printer password has been set. Enter the password or contact your IT administrator to access the printer's web interface."

I located the sticker with the Printer PIN under the front cover, but this PIN does not work as the password. What should I use instead?

When I print the Printer Status Report, it shows that "Admin Password: Set" and gives the same Printer PIN as on the sticker. Resetting the printer to factory defaults does not change anything.

[Valsimot]

When the printer is Ready try to press in following order buttons Cancel Return Cancel Cancel  that should open Support Menu. In the Support Menu navigate to Resets Menu -> Semi-Full Reset confirm with OK, and after that try using PIN from the label as password.

[UrsusMaritimus]

Thanks for your advice. I tried it, but unfortunately the problem remains.