Delete HP 6600 printer driver

[Funktion]

Hello, I have trying for hours to get my HP 9125e to "install" properly on Windows OS after an update and modem / router reset.

It seems the problem is that the old ( HP 6600 )driver will not fully uninstall. I have chased this thing to it's location in system32 directory and even manually uninstalled the driver file ( it no longer exists on C drive)-- BUT it remains in the list of Print Server drivers in the windows command-line print utility. When I try remove it, I get a message: "Unable to remove HP Officejet 6600, x64, Type 3 - User Mode Driver   The specified printer driver is currently in use."

The old 6600 went into the trash 3 months ago, so it is not communicating with my computer or the new printer.

I removed the old printer from "Printers & Scanners" hours ago and restarted multiple times, restarted the network, the new printer, etc-- multiple times.

Anyone else have any insight on this problem?

Thank you very much

[zoey7886]

@Funktion, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Deleting HP Printer Driver! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Here are the steps to completely remove an HP printer driver from your Windows operating system:

Stop Print Spooler Service:

• Open a Command Prompt as an administrator.
• Type net stop spooler and press Enter.

Delete Printer Driver:

• Open the Print Management console by typing printmanagement.msc in the Run dialog (press Windows key + R).
• In the Print Management console, navigate to 'Drivers' under the 'Print Servers' section.
• Find the HP 6600 driver in the list.
• Right-click the driver and select 'Remove Driver Package'.

Remove Registry Entries:

• Open the Registry Editor by typing regedit in the Run dialog (press Windows key + R).
• Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3\ (or Windows NT x86\Drivers\Version-3\ for 32-bit systems).
• Locate and delete the key corresponding to the HP 6600 printer driver.

Clean Up Remaining Files:

• Ensure no remaining files related to the driver exist in the following directories:
  • C:\Windows\System32\spool\drivers\x64 or x86
  • C:\Windows\System32\spool\PRINTERS
  • C:\Windows\System32\spool\SERVICES

Restart Print Spooler Service:

• Open a Command Prompt as an administrator.
• Type net start spooler and press Enter.  

Hope this helps!

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Funktion]

Windows is till trying to call up the HP 6600 driver during startup. I am getting the RunDll error message:
"There was a problem starting C:\Program Files\HP\HP Officejet 6600\bin\HPStatusBL.dll"

Of course that driver no longer exists in that folder.

I have followed all of these steps- deleting every file that is named "6600" from the registry folders listed, also from the System32 directory folders.
I ran "printui.exe /s" and made sure that there were no "HP 6600" or similar driver packages under the drivers tab. ( I do not have the Print Management Console because I am still running Windows 10 Home Edition, but this essentially accomplishes the same task as using the Print Management Console)

Thank you

[Funktion]

And I still cannot install the printer.

Sorry- forgot to mention that.