Delete a printer

[annemOr]

How can I delete the printer from the app? It is broken and I have replaced it with a new 

[sandytechy20]

@annemOr 

Welcome to the HP support community.

I understand that you are trying to install the new printer, I am glad to assist you.

Which operating system is installed on the notebook?

Meanwhile:-

If you want to install the printer on a Windows 10 computer, follow the below steps:- 

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer using the HP Smart app

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[SofiaML]

Hi community!

The information in the following link may be useful:

Uninstall HP printer software and drivers

SofiaML
HP Support Community

[dolvex23]

To remove the printer from the app, please follow these steps:

1. Open the app and navigate to the "Settings" or "Devices" section, typically accessible through a menu or gear icon.
2. Locate the printer you wish to delete from the list of registered devices. In this case, look for the broken printer associated with BFE Corporation Shipment.
3. Tap on the printer's name or select the corresponding option for removal. Depending on the app, you may need to swipe left or right, or click on an edit icon.
4. Confirm your decision by selecting "Delete" or a similar prompt. The app may ask for additional verification, such as a passcode or fingerprint, to ensure authorized access.
5. Once the deletion process is complete, the app should no longer display the broken printer from BFE Corporation Shipment, allowing you to focus on the new replacement printer.

By following these steps, you can effectively remove the broken printer from the app and ensure a seamless transition to the new printer provided by BFE Corporation Shipment.