Delete all software referring to officejet 6970

[FS805]

I no longer have the OJ 6970.  It has been replaced.  However, a search of my system for anything contain "6970" finds the following --

C:\Program Files (x86)\HP\HP OfficeJet Pro 6970
C:\Program Files\HP\HP OfficeJet Pro 6970
C:\ProgramData\HP\HP OfficeJet Pro 6970
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP\HP OfficeJet Pro 6970
C:\Users\name\AppData\Local\HP\HP OfficeJet Pro 6970
C:\Windows\twain_32\HP OfficeJet Pro 6970
C:\ProgramData\HP\TEMP\HP%20OfficeJet%20Pro%206970
C:\Windows\System32\spool\drivers\x64\HPOJ6970_Fax_Driver

Is there something I should do aside from deleting the folders that will get EVERYTHING off of my system that has any reference to the 6970?  I need to also get stuff out of the registry.  In other words, I'd like to get the system to the point as if the 6970 had never existed.

[Andr-1611]

Hello @FS805 ,
Welcome to the HP Support Community!

This procedure is not recommended!

Therefore proceed like this:

1. the printer is no longer connected and is ready for recycling.
2. right-click Start, search for "control panel" and open "Programs and Features"
   uninstall all HP printer "Officejet 6970" software > via "Programs and Features"
3. right-click Start, search for "control panel" and open "Devices and Printers"
   In the "Devices and Printers" window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
4. Restart the PC
5. Close all programs
6. Change File-Explorer-Settings:View > Options > "Change folder and search options" > Tab "View"
   • enable > Show hidden files, folders and drives
   • uncheck > Hide protected operating system files (Recommended)
   OK
7. search for "HP [Officejet 6970]" and delete all this folders
8. Empty the TEMP folders
   A) C:\Users\[Your user account]\AppData\Local\Temp\
   B) C:\Windows\Temp\
system files cannot be deleted!
9. Restart the PC

Important information:

Change back the File Explorer settings -
• enable > Don`t show hidden files, folders or drives
• click button > Hide protected operating system files (Recommended)
OK

I advise you not to delete anything in the registry. Unless you are very familiar with the registry!

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
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[FS805]

Unfortunately, there are not any entries to uninstall.  The OJ 6970 no longer shows up as an installed printer in the list of printers.

I vaguely recall that a few years ago, HP had some utilities that would remove all files associated with a particular product.  However, that was many years ago and it was product specific.

Any other suggestions?

Fred

[Andr-1611]

No