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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Deploying a workflow

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06-18-2025 06:09 AM
I am using HP Advance for Pull printing, when I deploy a work flow to my printer I get an error saying Cannot find the requested object, secure print deployment failed.
06-19-2025 09:06 AM
Hi @fsewall24,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
The error "Cannot find the requested object, secure print deployment failed" when deploying a workflow in HP Advance for Pull Printing typically points to one of the following issues:
Possible Causes & Fixes
1. Missing or Incorrect Workflow Configuration
- The workflow you're trying to deploy may reference a non-existent or deleted object (e.g., a printer, user group, or policy).
- ✅ Fix: Double-check the workflow configuration in the HP Advance Admin Console. Ensure all referenced objects (like printers or user groups) still exist and are correctly named.
2. Printer Not Registered or Synced
- The target printer may not be properly registered or synced with HP Advance.
- ✅ Fix: Go to the Device Management section in HP Advance and verify that the printer is listed and online. If not, re-register the device.
3. Secure Print Queue Not Available
- The secure print queue (e.g., PULLPRINT-PCL or PULLPRINT-PS) might not be installed or configured correctly.
- ✅ Fix: Ensure the HP Personal Print Manager (PPM) is installed on the client PC and that the correct Pull Print queues are set up.
4. User Authentication or Card Registration Issue
- If you're using card authentication, the user may not be registered or mapped correctly.
- ✅ Fix: Check the user’s card registration in the HP Advance system. Re-register if needed.
5. Corrupted Workflow or Deployment File
- The workflow file itself might be corrupted or improperly exported.
- ✅ Fix: Try recreating the workflow from scratch or re-exporting it from a working environment.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support