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Locked

‎02-05-2020 10:33 PM

HP Recommended
Product: Deskjet 2050 j510
Operating System: Microsoft Windows 10 (64-bit)

Hallo, seid einiger Zeit funktioniert die Grundlegende Software für das Gerät nicht mehr auf meinem Laptop. Texte, Dateier und sonstige Sachen die auf dem Laptop sind kann ich drucken, auch normal kopieren mit dem Drucker wenn der Laptop aus ist geht ohne Probleme. Nur die Software für den Drucker bekomme ich nicht mehr geöffnet somit auch nicht an die Funktion zum scannen welche sehr wichtig ist. Laptop ist ebenfalls von HP und wird mit Windows 10 betrieben.

 

Was kann ich tun oder welche Software kann ich runterladen die das scannen wieder ermöglicht???

 

Danke im voraus

1 REPLY 1

‎02-08-2020 04:13 PM

HP Recommended

@Cosmium

 

Welcome to the HP Support Community.

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

 

If you would like to thank me for my efforts to help you, feel free to give me a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" button.

 

Have a great day!

KrazyToad
I Am An HP Employee

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