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‎01-31-2022 12:33 AM

HP Recommended
Product: HP DeskJet 2652 All-in-One Printer
Operating System: Microsoft Windows 11

I was gifted an HP DeskJet 2652 Printer and it did not come with setup cartridges. I keep getting an error message and can't use the printer because of this. I need a way to bypass this because it seems a little absurd to throw out a 100% functional printer because I don't have a specific kind of cartridge, even though I have the correct HP 65 ink cartridges. Really need help with this ASAP. Thanks in advanced. 

Category:
2 people had the same question
1 REPLY 1

‎02-03-2022 09:52 AM

HP Recommended

@thebetterbaur

Welcome to the HP Support Community! I’m here to help.

 

I understand you are getting this error on the printer screen. We will have to perform a factory reset to resolve this issue.

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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