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- DeskJet 2710e All-in-One - Forgotten password, want to facto...

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06-26-2023
04:22 AM
- last edited on
06-28-2023
06:40 AM
by
JessikaV
I forgot the password I set up for my printer. Now I want to reset factory settings.
Solved! Go to Solution.
Accepted Solutions
06-28-2023 12:55 PM
@japie_debeste
Welcome to the HP support community.
I understand that you wan to reset the printer. I am glad to assist you.
You might have to perform a semi-full reset on the printer to fix this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
06-28-2023 12:55 PM
@japie_debeste
Welcome to the HP support community.
I understand that you wan to reset the printer. I am glad to assist you.
You might have to perform a semi-full reset on the printer to fix this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee