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HP Recommended
Microsoft Windows 11

Hi there,

I have an issue with printing of black ink as I rarely us  it recently. Some pictograms are printed in black but whole text is missing.

I wanted to clean up the printing heads but once I've installed HP Smart, it prompts me that this option is not available in my printer even when manual of it shows step by step how to use this tool to make the black ink workable again.

 

Can anyone support me to make the printer work again?

Many thanks in advance for any hints.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @DinGrogu 

You can clean the Printing heads using the steps from the next video:

>> https://www.youtube.com/watch?v=JIIBzUeZ2K4&ab_channel=TricksTipsFix

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

I will show how easy it is to fix and clean the HP 61 ink cartridge of your printer if it has dried out / clogged or is being blocked. Amazon link for replacement ink: https://amzn.to/32Kop6R Don't forget to like and subscribe if this was useful to you! The Amazon links above are affiliate, which
3 REPLIES 3
HP Recommended

Hi @DinGrogu 

You can clean the Printing heads using the steps from the next video:

>> https://www.youtube.com/watch?v=JIIBzUeZ2K4&ab_channel=TricksTipsFix

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
I will show how easy it is to fix and clean the HP 61 ink cartridge of your printer if it has dried out / clogged or is being blocked. Amazon link for replacement ink: https://amzn.to/32Kop6R Don't forget to like and subscribe if this was useful to you! The Amazon links above are affiliate, which
HP Recommended

Hi @FerRX,

I did try to warm it up by warm air for some time but that did not help.

But warm water does the miricles. 😀👍 simple solutions...🤓

Thx for that hint.🤜🤛

HP Recommended

Great 😊, nice to know that was a simple solution !

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
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