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HP Recommended
ExampleDeskjet 1000 J110 Series
Microsoft Windows 7 (64-bit)

Hey all, i have some serious trouble with an Deskjet1000 j110 Series which i got gifted from my Sister.

I installed the Driver from the HP-Page, and everything worked, Windows shows the Printer as standart printer, but when i want to print something the program tells me that i have to pick a printer first. It shows me the DJ1000, but i can't choose it, no matter if i use word or, editor or anything else.

When i go into printers and scanners, right-click the printer settings i get a notification that no dirver is installed and if i want to install it. After installing it this way, the problem stays the same.

Print Doctor says everything is fine, and through the HP-Tool i can even print a testpage without problems, and since the printer works when i plug into my sisters pc, i'm sure it's not a hardwareproblem.

 

Anyone any ideas what could cause such problems?

Thanks in advance.

 

 

1 REPLY 1
HP Recommended

@Molchi, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print from your computer. Let us try these steps:

 

Perform a clean reinstallation of pre-installed HP drivers

  1.  In Windows, search for and open Programs and features 
  2.  Select your HP Printer 
  3.  Select Uninstall 
  4.  In Windows, search for and open Devices and printers 
  5.  In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
  6.  Open up the run command with the “Windows key + R” key combo. 
  7.  Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
  8.  Click on the “Drivers” tab 
  9.  Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
  10.  Select Ok 
  11.  Select Apply and Ok on the Print Server Properties windows 
  12.  Close Devices and Printers, restart the computer.

Click here to download the HP Full-feature driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try printing.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.