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HP Recommended
Deskjet 2130
macOS 10.13 High Sierra

Hi there, 

 

I need some help setting up my printer please. I'm working from a Mac. I've installed the software, the printer is on, my wifi is on, but when I run the setup I can't seem to pick up the printer via wifi? The popup just reads "No devices have been found". I've turned both printer and router off and on again. I'm supposed to check if the printer's wifi led is on, but I don't think this printer has one... unless it's hidden as a little surprise somewhere. What am I missing? 

 

Thanks a lot! 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @SingularityP, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

I understand you have issues connecting the printer to the wireless network.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Is the printer and the MAC connected to the same wireless network?

 

Are you able to connect other devices to the same network?

 

Excellent description and a great diagnosis done. It is greatly appreciated.

 

I have checked the specifications of your printer. And the printer is not wireless capable.

 

The only way of connecting the printer is through a USB cable.

 

Refer the product specification page of your printer for more information. Click Here

 

Also, refer the printer user guide for more information. Click Here

 

Note: Refer page 47 for more information.

 

Hope this answers your query!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi! @SingularityP, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

I understand you have issues connecting the printer to the wireless network.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Is the printer and the MAC connected to the same wireless network?

 

Are you able to connect other devices to the same network?

 

Excellent description and a great diagnosis done. It is greatly appreciated.

 

I have checked the specifications of your printer. And the printer is not wireless capable.

 

The only way of connecting the printer is through a USB cable.

 

Refer the product specification page of your printer for more information. Click Here

 

Also, refer the printer user guide for more information. Click Here

 

Note: Refer page 47 for more information.

 

Hope this answers your query!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

HP Recommended

Thanks @MrRobot, if it is not wifi enabled that would make a lot of sense why I couldn't connect it to the wifi :LaughingTears: 

 

I didn't receive a USB cable with the printer, so that definitely would have been a helpful clue. I'll just go and buy one. 

 

Thanks very much for your help. 

HP Recommended

@SingularityP, Thanks for your prompt response and time.

 

I appriciate your efforts for writing back to us.

 

I'm glad I was able to answer your query today.

 

If you have any queries in future related to any HP products, you can always reach out to us.


We will try our best to help you out.

 

Take care,
Have a great day! 😉

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.