Deskjet 2132 all in one

[levinduke]

I've had this printer for a couple of years and it never works. Every time I haven't printed for a couple of months, I have to reset up again and I constantly get the "printer not found" when it's hardwired directly to the printer. It takes me a week or 2 before I finally get a response from someone at HP who has to do something on their end to allow the set up. Now I have to leave my office and pay 25 cents a page to print at an office supply store.  I'm spending more time and money than it's worth.  

[Jay_G24]

Hi @levinduke,

Welcome to the HP Support Community

I'd like to help!

I understand you are unable to print 

To assist better -

What is the operating system on your computer?

Do you have security software installed on your computer?

What is the length of the USB cable you are using?

Is the cable directly plugged in or are you using a hub?

Meanwhile, you may refer to -https://support.hp.com/us-en/document/ish_2026111-1786193-16

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[levinduke]

Using a 5 ft cord directly plugged in to a new dell laptop running windows 10. McAfee security

[Jay_G24]

Could you turn off McAfee for the time being and try the below steps -

Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.

First, unplug the USB cable from the printer if present.

• Go to Control panel – Programs and feature – Select all the HP printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Restart your computer.
  • Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.
  • Once in device manager, click on the view tab in the top & choose “Show hidden devices”.
  • Then from the device manager list, check the entries under “Printer” – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device". 
  • Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. Delete any printer entry or any entry which says “Unknown device”.
  • Once done, close device-manger. Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go running window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
  • Once done you can try cleaning out your temporary files and cached files. You can try using automated applications like some cleaner software's that you can download from the internet.
  • Now restart your computer again.
  • Open the Run window again, type “services.msc” and press ok to get services window.
  • Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties. Make sure the service is started and startup type is “Automatic”.
  • Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service.
  • Repeat the same exercise on “Function Discovery Resource Publication” as well
  • Windows image acquisition stop and restart the service 

Install all the available Windows updates

If it is been a while since you updated your Windows, that is the main reason why Windows says your HP printer driver is unavailable. Here are the steps how to do a Windows Update to install all accessible operating system update.

If you are accessing Windows 10, then these steps are for you.

1. Hit the Start menu and write an update. After that, click on the “Check for updates” option.
2. Tap on the “Check for updates” option.
3. After clicking on that option, Windows will install the updates automatically.
4. When Windows completes all its updates, start your computer again and attempt to print a file to check if your printer works.

Reinstall the drivers from the Software and drivers page ( Install HP Easy Start available under the software utility tab)

If the error persists, Try installing the printer with windows built-in driver

Hope this helps! Keep me posted. a 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[hulk_smash88]

I have the same printer and I'm having the same problem. Did you ever get help?

[Jay_G24]

Hi @hulk_smash88,

Welcome to the HP Support Community

I'd like to help!

To assist better -

1. May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
2. Could you brief me on the issue?

Keep me posted.