Deskjet 2652 prints test page but everything else comes out blank.

[Boomie]

My Deskjet 2652 will not print anything but the test page. I have cleaned the heads and made sure I have ink. I have tried both color and black and white. Only blank pages come out. I tried printing an excel spreadsheet (that I print once a month)  and an online pdf. No luck.

[A_Gayathri · Accepted solution]

Hi @Boomie ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you've already tried some troubleshooting steps, but let's see if we can narrow down the issue further. 

Here are a few more things you can try:

• Check Ink Levels: Ensure that your ink cartridges are not empty. Sometimes even if the cartridges are not completely out of ink, they might be low enough to cause printing issues.
• Print a Diagnostic Report: Many printers, including the HP Deskjet 2652, have a diagnostic report option in the settings menu. Printing this report can help identify if there are any specific issues with the printer's hardware or ink cartridges.
• Update Printer Drivers: Make sure you have the latest drivers installed for your printer. Sometimes outdated drivers can cause printing problems. Software and Drivers for HP DeskJet 2652 All-in-One Printer
• Check Print Settings: Ensure that the print settings are correct, especially the paper size, orientation, and print quality settings. Sometimes incorrect settings can cause blank pages to be printed.
• Try Different Software: If you're printing from a specific software program (such as Excel or Adobe Reader), try printing from a different program to see if the issue persists. This can help determine if the problem is software-related.
• Reset Printer: Try resetting your printer to its default settings. This can sometimes resolve issues related to settings or configuration.

Refer to this document:HP DeskJet 2652 All-in-One Printer user manual

HP DeskJet 2600 Printers - Color or Black Ink Not Printing

I hope this helps. 

Take care and have a good day.

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