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‎09-14-2023 01:47 PM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer
Operating System: Microsoft Windows 11

Trying to reset my printer back to out of box condition, can someone help.

Category:
3 REPLIES 3

‎09-17-2023 11:32 AM

HP Recommended

@britman981 

 

Welcome to the HP support community.

 

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

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‎09-17-2023 12:10 PM

HP Recommended

I no longer have Internet, I want to connect directly to my computer with a printer cable

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‎09-23-2023 02:55 AM

HP Recommended

@britman981 

 

You can connect the printer using the HP Smart app.

Here are the steps:- Click here

(Note: Don't connect the USB cable in until prompted during the install.)

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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